Refund policy

Returns & Exchanges

Due to the handmade nature of our products and for hygiene reasons, earrings are generally not eligible for returns or exchanges for change of mind.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review the issue and provide an appropriate solution where applicable.

Items damaged through improper use, accidental drops, improper storage, or normal wear after delivery are not considered manufacturing defects.

Please contact us before returning any item. Unauthorized returns may not be accepted.